Refund Policy – Apollo Group TV

Refund Policy – Apollo Group TV

Last updated: January 2026

At Apollo Group TV, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested for services purchased through https://apollotvs.cc.

By purchasing or using our services, you agree to this Refund Policy.

1. Digital Service Disclaimer

Apollo Group TV provides digital IPTV subscription services, which are delivered instantly after activation. Due to the nature of digital products, all sales are generally final and non-refundable.

2. Eligibility for Refunds

Refunds may be considered only under the following conditions:

  • The service was not activated due to a technical issue caused by Apollo Group TV
  • The customer reports the issue within 24 hours of purchase
  • Our support team is unable to resolve the issue after troubleshooting

If these conditions are met, Apollo Group TV may issue a full or partial refund at its discretion.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Change of mind after activation
  • Device incompatibility or poor internet connection
  • Failure to follow setup instructions
  • Service interruption caused by third-party apps, ISPs, or devices
  • Violation of our Terms of Service
  • Subscription already used or partially used

4. Trial & Testing Responsibility

If a trial or test option is provided, customers are encouraged to test the service before purchasing a long-term subscription. Apollo Group TV is not responsible for refunds once a full subscription is activated and working.

5. Chargebacks & Disputes

Unauthorized chargebacks or payment disputes without contacting Apollo Group TV support first may result in:

  • Immediate account suspension
  • Permanent service termination

Please contact us first so we can assist you properly.

6. Refund Processing

If a refund is approved:

  • Refunds will be processed using the original payment method
  • Processing time may take 5–10 business days, depending on the payment provider

7. Policy Changes

Apollo Group TV reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

8. Contact Us

For refund requests or questions regarding this policy, please contact Apollo Group TV support:

🌐 Website: https://apollotvs.cc
📧 Email: support@apollotvs.cc

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